We think that your website should be up 24 hours a day, 7 days a week. We understand that this is important so we offer to guarantee 99% uptime! Due to this, if we do not provide 99% uptime for each month (if your website is down for more than 24 hours in any one month. Unless it is beyond our control, e.g. a natural disaster) we will refund you 50% off your next month's web hosting bill. We believe that your website being up 24 hours a day, 7 days a week is of utmost importance.

On top of our uptime promise, we also guarantee your data to be kept safe. We will not give out any information used in your account with us and we will not hand out any information held within your hosting account. Either way, your data is safe with Butehfly!.
Butehfly is here to help. Our support system may not only be used for questions relating to our services. We also use our support system to offer you guidance when building your website. Whether it's asking for an image gallery recommendation or how to delete a file we take your question seriously.